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Coffee Addict Policy

Customer Care

As a Green Earth Aware company we roast coffee beans that have come from farmers that we have relationships with. Coffee farmers have to show that their farms are non-mechanised, use only organic feed, no pesticides, and that they have a sustainable and ecological program in place. 

We take customer care very seriously. In these uncertain times of Covid, we respectfully ask all visitors to our roastery to wear a face mask and maintain the 2 metre distance rule.

Privacy & Safety Policy

We are committed to maintaining the trust and confidence of visitors to our site.

We do not sell your data to third parties.  

We collect information from you when you register on our site or place an order.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card or other information. Registering on our site is not mandatory.

We use "cookies" to enhance your experience and gather information about

visitors and visits to our websites for analytical purposes.

We may use the information we collect from you when you register or purchase products in the following ways: to personalise your site experience and to allow

us to deliver the type of content and products you are most interested in.

This enables us to respond to your customer service requests in a timely manner.

If you have opted in to receive our e-mail newsletter as a registered member, we may periodically send you e-mails. If you no longer wish to receive promotional

e-mails from us, then you will be able to unsubscribe at any time. 

Google Analytics

When you visit we use a third party service, Google Analytics, to collect standard internet log in information and details of visitor behavioural patterns. Google does not have access to personal visitor information.

 Secured networks protect your personal information. Secured servers collect the sensitive/credit card information you supply via (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Cookies are used on our site. 

Wholesale Inquiries

If you are a commercial customer or a wholesaler then please contact us.through WhatsApp.

Payment Methods 

- Credit / Debit Cards

- Offline Payments

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